Data Protection

At HERI GLOBAL, the security and confidentiality of the personal data of all our customers in the United Kingdom is of utmost importance to us. In this context, we are committed to full compliance with the legal requirements outlined in the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

What Data Do We Collect?

  • Basic personal information such as your name, surname, contact details (email address, phone number), and delivery address.
  • Your purchase history, product preferences, and order details.
  • Technical data collected during your use of our website (e.g., IP address, data obtained via cookies).

How Do We Use Your Data?

The personal data we collect is used for the following purposes:

  • To process your orders and facilitate delivery.
  • To provide customer service support and respond to your requests.
  • To inform you about new products, promotions, and updates (if you have given consent).
  • To improve our website and offer you a better shopping experience.

Security of Your Data

We take all necessary technical and administrative measures to protect your personal data. Advanced security technologies and processes are in place to safeguard your data against unauthorized access, misuse, disclosure, alteration, or destruction.

Who Do We Share Your Data With?

We share your personal data only with our business partners (such as shipping companies) necessary to process your orders. Your data is shared with third parties solely for legal obligations or with your explicit consent.

Your Rights

To give you control over your personal data, you have the following rights:

  • Right to be Informed: The right to know how and why your personal data is used.
  • Right of Access: The right to request a copy of your personal data.
  • Right to Rectification: The right to request the correction of incorrect or incomplete information.
  • Right to Erasure: The right to request the deletion of your personal data (subject to legal requirements).
  • Right to Object: The right to object to the processing of your personal data in certain situations.

Contact Us

If you have any questions or requests regarding the processing of your personal data, please feel free to contact us.